Why Use Plantronics Headset and Plantronics Headset Systems?

WHY USE PLANTRONICS HEADSET?

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Using a Plantronics headset can increase your productivity by allowing you to handle other tasks while talking on the phone. Additionally, the use of a headset can reduce neck, upper back, and shoulder tension allowing for a more comfortable work environment. Experience the freedom, comfort and great sound quality of a Plantronics headset. Do more. Comfortably

Noise canceling features in most Plantronics headsets makes it a must use in noisy environments for superior sound and clarity. Plantronics headset reduces annoying RF static for noisy and quiet environments. All models have the superior sound quality, all day-day comfort and legendary reliability that set our headset apart, all available with voice tube or noise canceling microphones. We also have a full range of amplifiers that connect our headsets to your telephone. They include a variety of added features, such as volume control, mute, online indicator, headset stand and more. As the leader in communications headsets, Plantronics has set the standard in sound quality for call centers, offices and homes, and in mobile and computer applications.

INDEPENDENT STUDIES CONFIRM IT:

PLANTRONICS HEADSETS IMPROVE WORKPLACE EFFICIENCY AND PRODUCTIVITY AS MUCH AS 43%.

In a commissioned study, the firm of H.B. Maynard & Co. concluded that adding hands-free Plantronics headsets to conventional office telephones substantially improves productivity and overall call volume while reducing phone-related employee downtime and physical discomfort.

In the course of the study, more than 2,000 telephone transactions were observed and recorded on a time/motion basis at four firms over an eight-day study period. |One hand versus two handed typing was also analyzed.

These data were then compared between users of Plantronics Quick DisconnectÔ featured headsets and traditional telephone handsets.

Workgroups studied included inside sales people, travel agents, technical sales, support personnel and stockbrokers with previous headset experience.

The results were nothing short of remarkable. In fact, Plantronics-equipped workers showed an overall productivity increase of up to 43% over the control group.

Time spent in telephone related work activities was reduced substantially. Repeat calls were made without interruption, and ordinarily time-intensive tasks (such as typing or checking reference materials while on the phone) were performed far more quickly and efficiently with Plantronics headsets.

Not only was a reduced error rate and improved service record rate and improved service record noted, but workers on the phone full time with Plantronics headsets placed an average of 16 more calls per day than those using traditional handsets.

Perhaps most telling of all, workers equipped with Plantronics headsets reported higher morale, lower fatigue levels and fewer phone related physical complaints; after more than a week with Plantronics headsets, going back to bulky, cumbersome, handheld phones was inconceivable.

JUST HOW MUCH CAN PLANTRONICS RETURN ON YOUR INVESTMENT?

Try this simple worksheet and see for yourself.

Step one: Use the chart below to determine your productivity increase and time savings with Plantronics headsets.

% of work Day Spent on Phone	No of Calls Per Day	Total Minutes On Phone*	Minutes saved per day	Additional calls possible
25% Þ	38 Þ	121.6 Þ	13.4 Þ	4
50% Þ	75 Þ	240.0 Þ	26.4 Þ	8
75% Þ	113 Þ	361.6 Þ	39.8 Þ	12
100% Þ	150 Þ	480.0 Þ	52.8 Þ	16

* Based on average phone transaction of 3.2 minutes

Then use this chart (below) to calculate your payback and dollar savings;

		Sample	Your Office
1.	Time spent on telephone	50%	%
2.	Minutes saved per day (from chart above)	26.4 min	min
3.	Total hours saved per day (Line 2 divided by 60)	.44hrs	hrs
4.	Hourly labor rate	$ 9.00
5.	Total labor savings per day per headset (Line 3 x Line 4)	$ 3.96	$
6.	Total labor savings per month per headset (Line 5 x 21 working days)	$ 83.16	$
7.	Total number of headset users	10
8.	Total savings per month (Line 7 x Line 6)	$ 831.60
9	(Headset Investment Computation) Suggested List Price for Plantronics headset	$ 200.00	$
10.	Total Investment (Line 7 x Line 9)	$2000.00	$
11.	(Payback Computation) Payback Period = Investment (Line 10) divided by Savings (Line 8)	2.4 mos.	mos
12.	1^st year savings from headset usage = (12 months – Line 11) x Line 8	$7983.36	$
13.	Subsequent annual savings from headset = (12 months x line 8)	$9979.20	$

We make it easier to choose the correct headset for your specific needs; (Please choose – where will you be using your headset?

At the office? On the go?

At the computer?

At Home?

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