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1. What is the IP VideoPhone?

The IP VideoPhone is a compact, all-in-one desktop phone that takes the complexity out of videoconferencing and allows free person-to-person video calls anywhere in the world over a broadband IP connection.

2. What is the frame rate?

The IP VideoPhone operates at more than 15 frames per second.

3. How does the IP VideoPhone work?

Simply plug it into a quality-of-service enabled broadband IP network; configure the set-up menu, pick up the phone and dial. The plug-and-play system delivers high-quality audio and video for convenient, cost-effective face-to-face communication.

4. Will the IP VideoPhone replace my existing desktop phone?

The IP VideoPhone is not meant to replace your existing desktop phone, but to be used as a business tool. It ideally functions as a business phone allowing users to make PSTN calls as well as IP video calls. The IP VideoPhone interoperates with H.323 compliant gateways like InnoMedia's InnoSphere to make PSTN calls.

5. What is so unique about InnoMedia IP VideoPhone?

The IP VideoPhone is a standalone, all-in-one videophone that uses a broadband network connection to make video calls without the need of a PC, rendering better quality video than traditional analog videophones or PC-based web cams.

It is simple to set-up and easy to use. InnoMedia has combined years of designing and developing award-winning IP telephony appliances and videoconferencing products to create the IP VideoPhone. Using InnoMedia's expertise in VoIP and videoconferencing appliances has led to the creation of a superior quality product.

6. What color is the IP VideoPhone available in?

The IP VideoPhone is currently available in black.

7. How much is the IP VideoPhone and where can I purchase it?

For pricing and availability of the IP VideoPhone please contact an InnoMedia sales representative at 1-800-338-0251.

8. Who manufactures the IP VideoPhone and where is it manufactured?

InnoMedia manufactures the IP VideoPhone in Singapore.

9. What differentiates InnoMedia IP Videophone from the competition?

In today's market, most videoconferencing systems are ISDN-based room systems. Their deployment involves high equipment cost and complicated, time-consuming set-up.

The InnoMedia IP VideoPhone integrates voice and video into an all-in-one compact system, allowing it to stand out from the crowd as one of world's first IP-based desktop videophones.

10. What markets are you targeting for your IP VideoPhone?

We are targeting corporations that are looking to reduce travel expenses and/or have multiple offices worldwide, as well as telecommuters and consulting firms. We are also looking at vertical markets like distance learning and telemedicine, as the IP VideoPhone is an ideal tool to suit their communication needs.

II. Product Features

1. What are the features of the IP VideoPhone?

- 4" TFT color LCD display
- High-quality CCD camera
- Removable camera with accessory cord for hand-held manipulation
- High frame rate > 15 fps
- Image resolution support of CIF (352x288) and QCIF (176x144)
- Adjustable video quality settings, faster or sharper
- Privacy mode to block video send, allowing you to see but not be seen
- Switch from remote to local view
- Mute button
- External audio/video input for accessory camera, VCR, DVD, camcorder or digital camera
- Speakerphone
- Last number redial
- Audio/Video output for TV (larger screen) display, video projector or to a VCR for video call recording/documentation
- Volume control for speakerphone, handset and ringer
- Incoming call ringer light
- Phone book for speed dialing (up to 20 numbers storage)
- Caller ID display

2. What kind of video quality can I expect to receive using the IP VideoPhone?

The IP VideoPhone delivers a minimum of 15 frames per second, with adjustable video quality. You can tune between a sharper image and a faster frame rate.

3. What standard does it comply with?

The IP VideoPhone is compliant with the H.323 standard.

4. Does InnoMedia have plans to add a video-mail feature/functionality to the IP VideoPhone in the future?

Yes, the video-mail feature is one of the advanced features included in the product roadmap for the IP Videophone and is aimed to be added to upgrades in the near future.

5. Is any sort of push information available? Can I set up the IP Videophone to serve stock quotes, weather information, etc?

Not at the moment. This product is capable of providing these services, which would be an excellent value-add opportunity for our OEM partners.

6. What is the image resolution?

The IP Videophone supports CIF (352 x 288) and QCIF (176 x 144).

7. What video formats does the IP Videophone support?

The IP Videophone supports both PAL and NTSC formats for camera input and only NTSC video output.

III. Using InnoMedia IP Videophone

1. Can I control the image quality of my IP Videophone?

Yes, the IP Videophone has a preference control that allows you to slide between faster or sharper image selection.

2. How do I know what image is being projected to the other party?

The IP Videophone permits you to toggle at any time during the call, between the self-view and the view of the remote party.

3. Can I create my own phone book?

Yes, the IP Videophone allows you to create your own phone book storing up to 20 names and IP address numbers. This allows for speed-dialing to frequently called contacts.

4. Can I project the image on the IP VideoPhone's display to a larger screen?

Yes, you can output the images from the IP Videophone to a TV of any size or a digital projector that accepts RCA (yellow and white) audio/video output jacks.

5. How do I select functions and control my phone book?

The IP Videophone can be controlled by simply using the keypad and the four function command keys identified as F1, F2, F3, and F4.

6. Will the IP Videophone allow me to place calls over InnoSphere?

Yes you will be able to place calls over InnoMedia's InnoSphere network.

7. What is displayed on the screen of the IP Videophone if it is powered on, but no call is in process?

The IP Videophone displays a no-activity screen saver if the videophone has been inactive for more than one minute.

8. Is there a directory server? Can I look-up other IP VideoPhones that are on-line?

There is currently a gatekeeper functioning as a directory server. You will need to know the number of the person you are calling.

IV. Setup & Installation

1. What type of input devices can you hook the IP Videophone up to?

Any device, which supports RCA jacks as the interface may be connected to the videophone (VCR, DVD, Digital Camera, TV, Video Camera, etc.). One device may be connected to video/audio in, and one to video/audio out at a time.

2. If one side is set to 64kps bandwidth and the other side is set to 128kps bandwidth, does the call get established at 64kps or does it have to be the same on both sides?

The setting affects the transmission. If you set Phone A to 64kbps and Phone B to 128kbps, Phone A will transmit at 64kbps and receive at 128kbps, while Phone B will transmit at 128kbps and receive at 64kbps.

3. Can I connect the IP Videophone up to a digital camera?

Yes, if your digital camera has an RCA output jack---normally used with televisions. The digital camera can be plugged into the external audio/video jacks on the IP Videophone and by a simple touch on the command button, the video source is changed from the internal camera to the external source. Then you can have your digital snapshots transmitted via the IP Videophone to the remote location you are calling. This is an ideal feature for the applications required by telemedicine, distance education consultants and corporations for presentations.

4. Can I hook up multiple cameras to the IP Videophone?

Yes, but not all at the same time.

5. Is there a limitation to the types of input/output products you can connect to the IP Videophone?

Yes, they must be able to connect through the IP Videophone's RCA audio/video input jacks. The inputs support both NTSC and PAL format, whereas the output support NTSC format only.

6. Does the IP Videophone work behind a Firewall and if not, when is it possible?

Not at the moment, but has been included in the product roadmap.

7. Is DHCP supported?

Yes, to enable DHCP, set the IP address to 0.0.0.0 in the SETUP -> System Settings menu.

V. System Information

1. What are the bandwidth (maximum / minimum) requirements?

The IP Videophone supports a minimum of 64 kbps to a maximum of 144 kbps, with a recommended setting of 128 kbps.

2. What voice codec does it support?

The IP Videophone is H.323 compliant and supports 2 voice codecs: G.723 and G.711.

3. Which codec does the IP Videophone use and when?

The videophone will try to use G.723 as often as possible, e.g. between videophones. But there are systems out there, especially ISDN based Videoconferencing systems, which do not support G.723, although they are H.323 compliant. In order to still interoperate, the IP Videophone will use G.711. Note: with G.711 64 kbps is used up for audio only and video quality suffers when connecting to these antiquated systems.

4. Can the IP Videophone be upgraded?

Yes, the IP Videophone has been designed to be upgradable. The upgrading process is done through a serial port, temporarily connecting between the videophone to a PC.

VI. Interoperability

1. Is the IP Videophone compatible with InfoView?

No, this product is not compatible with InnoMedia's InfoView. InfoView is strictly an analog device that transmits over regular phone lines. The IP Videophone uses broadband networks that are becoming prominent in most corporations and some homes.

2. What other InnoMedia product is the IP Videophone compatible with?

The IP Videophone is compatible with our IP Telephony products such as the InfoGate and InfoTalk family of products.

3. What other system is the phone interoperable with?

The videophone is interoperable with systems that are H.323 compliant.

4. Does it work with NetMeeting and PC Webcams?

Yes. The system is designed to work with standard H.323 systems including software running on PCs.

5. Can any H.323 compatible device call the IP Videophone?

As far as we know, yes. The IP Videophone has been tested and found to be compliant with H.323 compliant systems such as Polycom's ViewStation and ViaVideo.

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